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Privacy Policy

 

Please read our Terms & Conditionsfor any E-Marketing Subscriptions & Competitions . Below is how we keep / use/ protect your data only. 

Effective Date: 01.05.23

Our Company Warrior Addict Ltd ("us", "we", or "our") a company registered in England and Wales with company number 14123631 and registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ operating under www.warrioraddict.com, an online retail (market-place) store selling yoga and wellness products from 3rd party vendors (the "Service").

For clarification and your understanding, we may use the following terms in this Privacy Policy:

  1. "Merchant" or "us", "we", or "our" refers to Warrior Addict Ltd or the operator of the Marketplace www.warrioraddict.com.
  2. "Seller" refers to any individual or business that lists and sells products on the Marketplace.
  3. "Buyer" refers to any individual or business that purchases products on the Marketplace.

This page informs you of our policies regarding the collection, use, and disclosure of your personal data when you use our Service and the choices you have associated with that data.

You may not use this website if you are under 18 years of age and not capable of entering into a binding contract.

This policy applies to us or in some cases the Seller where we have jointly managed a sale, you may contact the Seller to obtain any information that they hold about you under the UK GDPR law. If you require the Seller’s details then please email us support@warrioraddict.com.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

 

INFORMATION COLLECTED AND USE

We collect several different types of information for various purposes to provide and improve our Service to you.

 

TYPES OF DATA COLLECTED:

1. Personal Data

While using our Service, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal identifiable information may include, but is not limited to:

- Email address
- First name and last name
- Phone number
- Address, State/Province/County, ZIP/Postal code, City
- Payment details
- Order details

When you make a purchase on our site, some or all of your personal information may be shared with the Seller to assist in tyeh shipment of the goods to you. The Seller will utilize this information to fulfill your order and address any inquiries that may arise regarding the product(s) you have purchased.

Please be aware that the Sellers are contractually obligated to us to use your personal information only to fulfill your order and address any queries related to your purchase. They are not permitted to disclose your personal information to any third parties or use it for any other purposes, such as e-marketing. If a Seller violates these terms, we have the right to terminate our contract with them. However, we cannot be held legally liable for any misuse of your data by the Seller.


We will also use this information should you decide to create a Warrior Addict User Account. The Warrior Addict User Account will store this personal information to enable a faster check out and to keep a record of your purchase history.

This personal information is also passed on to our 3rd party payment providers and credit reference agencies who will use this data to verify your identity and delivery address, confirm the validity of your payment card, obtain payment authorizations, determine eligibility for instalment payments and assess fraud, credit and security risks.

We will utilize some of your personal information, as well as tracking and cookie data, when you have demonstrated an interest in our products. The purpose of this is to provide you with recommendations. Marketing emails will be sent to you only if you have consented to receive them and you can opt out of these at any time using the opt out or unsubscrie button found at the end of all e-marketing correspondences.  Occasionally, we may send you marketing emails without your explicit consent by using Facebook Custom Audience and Google's retargeting, as it is crucial for the success of our business. If you do not want your personal data to be processed in this manner, you may contact us at suppprt@warrioraddict.com or use the unsubscribe link provided in any marketing email from us.

Please note that we use Klavyio and Optimonk, a 3rd party service provider to facilitate our electronic communications with your and some of your personal information such as email address and name will be shared with them.

Even if you have opted out of email marketing, it is still possible for you to be exposed to targeted advertisements on social media and on your web browser.

If you no longer wish to see these ads, please reach out to the relevant social media platform to learn how you can opt out of them.

We may also ask you if you would like to receive updates from us on your browser - this is done through push notifications and will be facilitated by a 3rd party provider. Should you no longer wish to receive these notifications then please email us at support@warrioraddict.com

Some of your personal information will be made accessible to our 3rd party market-place facilitator OnPort this software is used in order to ensure a smooth transition of sale between you the Buyer and the Seller. It will not be possible to conclude a sale without the indirect use of OnPort so if you do not want to share this personal information with OnPort please do not enter any details or conclude a sale on our website.

As a Seller who is working with us or considering doing so, we will request and store certain personal information from you, such as your name, email address, business name and address, Paypal (or similar) account details, and product information. If a Buyer requests this information, we may share only the relevant parts (business name, business telephone number, business address, and business email) with them, and it may be included in the order dispatch or summary notification. Additionally, we may use your Paypal (or similar) details to establish a Sellers account on that platform and set up a contract between you, the Seller, and us, the Merchant. We may also share this information with professional advisors, accountants, lawyers, and regulatory bodies.

2. Cookies and Usage Data

Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.


Use of Data

Our Company uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues


Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the Personal Data we collect and the specific context in which we collect it.

Our Company may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law
  • Retention of Data


Our Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data for tax purposes), resolve disputes, and enforce our legal agreements and policies.

Our Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.


3. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Our Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

In the event that Warrior Addict or the majority of its shares and assets are acquired by another entity, your personal information that we hold may be transferred to the buyer, and we may need to share your personal information with employed or contracted professional advisors, such as lawyers and accountants, who are involved in this sale. We have a legitimate interest in ensuring that the business can be continued by the buyer.

4. Disclosure of Data

Legal Requirements

Our Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Our Company
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

5. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

YOUR RIGHTS

Our Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us support@warrioraddict.com

In certain circumstances, you have the following data protection rights:

- The right to access, update or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Our Company relied on your consent to process your personal information.

If you have any questions about this Privacy Policy, please contact us:

By email: support@warrioraddict.com

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We willnotify you of any changes by posting the new Privacy Policy on this page.

We may let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@warrioraddict.com
By visiting this page on our website: www.warrioraddict.com

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